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| Department: | Admin-Student Support |
| Location: | Chelsea, MA |
The School Safety Staff member works under the direction of school leadership and follows established safety procedures and protocols. This role is operational and implementation-focused, supporting consistent execution of school safety expectations across the campus.
Carry out established school safety procedures and protocols as directed by school leadership
Provide daily supervision of common areas, hallways, entrances, and outdoor spaces
Support safe arrival, dismissal, transitions, lunch, and school events
Build positive relationships with scholars and support behavior expectations using proactive and de-escalation strategies
Respond to incidents calmly and appropriately, following established procedures and requesting support when necessary
Communicate safety concerns, observations, and incidents to administrators in a timely manner
Support visitor management and campus access procedures
Collaborate with administrators, teachers, and support staff to maintain a safe and respectful school culture
Model professionalism, consistency, and care in all interactions
High school diploma or equivalent required
At least one year of experience working with youth in a school, community-based, or youth-serving setting
Ability to follow established protocols and directions from school leadership
Strong interpersonal and communication skills, with the ability to build positive relationships with adolescents
Ability to remain calm, professional, and solution-oriented in high-stress or urgent situations
Experience working with low-income communities and/or academically disconnected adolescents preferred
Commitment to cultural proficiency and working effectively across differences
Ability to stand, walk, and supervise for extended periods during the school day
Who We Are
Phoenix Charter Academy aims to show the world what all young people can do, and to defy the limitations of societal assumptions, classism, and racism. Phoenix Charter Academy was founded on the unwavering belief that all students can succeed at high levels. While this mantra is typical of high-performing schools, particularly those in the charter sector, Phoenix truly endeavors to reach every student, focusing on a growing number on the margins of the traditional public district education system: students who have dropped out of high school, students who are parenting children of their own, students who are or have been involved with the juvenile justice system, students who are older and new to the country and cannot gain access to public schooling, and students who are under-credited relative to the number of years they have spent enrolled in high school. We believe that these students, like all students, are completely capable of developing the skills necessary to set themselves up for lifetimes of economic prosperity and success. We support our students with individually tailored and academically rigorous curricula and push them to succeed at the highest levels by providing them with the resources and mentoring that they need to reach their full potential.
Why Our Work is Important
Students across America are dropping out of high school at an alarming rate. Dropping out of high school has a substantial impact on a young person’s life. Over the course of their lifetime, an individual who drops out of high school is more likely to have reduced earning power, greater social service dependency, increased rates of criminal involvement, and shorter life expectancy. Phoenix Charter Academies addresses this trend by creating environments where students can demonstrate their talent and resilience and prepare themselves for success through high school, college, and beyond.
Commitment to DEI
At Phoenix, we recognize the importance of forming a school community inclusive of all visible and invisible identities. We act to ensure that our students and staff always see reflections of themselves and their communities.
At Phoenix, we aim to break down systemic barriers by providing access to resources, experiences, and differentiated supports for historically marginalized groups.
At Phoenix, we solicit, value, understand, connect, and leverage multiple perspectives and experiences. We invite all perspectives except those that perpetuate oppression or dehumanization.
At Phoenix we do not just accept difference - we celebrate it, support it, and thrive on it for the benefit of our scholars and the communities we serve. We believe difference makes us stronger. Phoenix Charter Academy is an equal opportunity employer and as such, we do not discriminate against any team member or candidate because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, veteran status, marital status, pregnancy, or any other basis protected by federal, state or local law. Phoenix Charter Academy is committed to making any reasonable accommodations necessary to support an individual's employment.
Qualities of Phoenix staff member:
What You’ll Bring:
What You’ll Get
We want you to be the best you can, so you’ll receive professional development, coaching, and the resources needed for you to succeed. An open, curious, and celebratory culture that embraces diversity as a leading asset and fosters equity and inclusion through affinity groups and continuous capacity building supported by our Racial, Justice, and Equity working group. Competitive market comp, medical, dental, vision, mental health, and wellness plans, a 403b, and employee perks such as longevity bonus and pet insurance.
Equal Opportunity Employer
We are proud to be an equal opportunity employer and as such, we do not discriminate against any team member or candidate because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, veteran status, marital status, pregnancy, or any other basis protected by federal, state or local law. Phoenix Charter Academy is committed to making any reasonable accommodations necessary to support an individual's employment.
**The Network retains the right to modify this job description at any time, for any reason, at the Network’s sole discretion**